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Black Friday | 1.deal | -15% on luxury line
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Frequently asked Questions

Products and warehouse

Are the glasses on the DUOS e-shop 100% original?

Yes, all our offered products are 100% original. We send them in original packaging, directly from the manufacturer.

Do you have a physical store that I could visit?

Currently we don't have a physical store in the UAE, but we plan to open our first store in Dubai in 2024.

How can I find a particular model or brand of glasses?

You can find a specific spectacle model through the smart search with recommendations, which can be found in the website header - magnifying glass icon. On the mobile version after clicking the menu on the right.

However, you can also search for glasses by filtering on each catalog (Sunglasses, Eyeglasses, Ski Goggles, Brands).

Our customer support is here for you daily, so do not hesitate to contact us. We will be happy to help you find the right glasses for you.

How do I know if my glasses are in stock?

Stock availability of glasses or other goods on our e-shop you can find in the detail of the product, above the "Add to Cart" button.

Products that we have in stock are marked in the product detail as "In stock, we send immediately".

In the details of the product you can find out the warehouse information according to our warehouses, as well as the estimated time of delivery.